Over the years we have received many letters of thanks, testimonials and feedback from residents and their families.
Below is a very small selection of some of the contents of these letters we have received together with some comments from letters of thanks and feedback forms.
General Quotes:
"There is always a very homely atmosphere"
"The food is excellent, all home cooking and fresh vegetables"
"Both of my parents are residents of St. James House, the care and attention they receive is exceptional - nothing is spared to make them comfortable, I couldn't wish for a better home for them"
"The St. James House copes wonderfully well with my mother. All her needs are addressed with kindness and consideration."
"The home is spotless and always smells fresh, the atmosphere is most welcoming"
"I consider it most fortunate to obtain a place at St. James House for my mother. The diligence and caring nature of the proprietors and staff is appreciated"
Thank you Cards:
"Thanks to all the staff at St. James House. I do feel so much better now, I do thank you all for your kindness for putting up with me, may God bless you all of you lots. Hope to see you sometime"
"Dear Chris and all staff, we want to express our sincere thanks for all the kindness and affection you gave dad during his two years with you. It was a traumatic time for him and I know he appreciated it as we do. You made him feel at home and our reward was to see his happy smile. We will never forget your kindness."
"To Joan and all the dear girls who have helped me during my stay at St. James House. You have been simply splendid"
"To all the staff at St. James House. Brina and I appreciate the love and care that you gave to Massi while she was with you. You really are outstanding people"
Letters of Thanks:
"Dear Jay,
We would just like to thank you and everyone who looked after my mother during her seven years at The St. James. Many of the carers we with her from the beginning and real friendships were made. She was so fortunate to be with you all and receive such devoted care: so much appreciated.
We also always enjoyed arriving at the St. James House to a lovely welcome and a pot of Tea with her; everyone has been so kind, so we send our thanks and very best wished for the future".